Customer flow and WhatsApp automation

DB1 Flow

Your WhatsApp responding and organizing work automatically.

DB1 Flow centralizes customer conversations, uses your business knowledge to support replies, and turns messages into contacts, tasks, quotes and follow-up.

WhatsApp in one placeKnowledge base fed by your teamConversations become actions

From message to organized work

DB1 Flow is designed for companies that receive demand through WhatsApp and need a clearer operating routine.

1

Connect WhatsApp

Use a company number and bring conversations into DB1 Flow.

2

Centralize service

See conversations, contacts and history in one workspace.

3

Reply with context

Feed a knowledge area with company information to support faster, more consistent answers.

4

Create follow-up

Turn requests into tasks, quotes and next actions.

What DB1 Flow helps organize

A simple layer between incoming messages and the work your team needs to complete.

Shared WhatsApp inbox

Conversations stay visible to the authorized team, not locked inside one phone.

Contacts and history

Synchronized contacts help identify who is talking and what happened before.

Knowledge base

Feed a dedicated area with business information so AI assistance can answer with your context.

Tasks and follow-up

Capture the next step when a conversation becomes a proposal, quote or commitment.

Business use controls

Designed around company service, permissions and visibility for authorized users.

Room to evolve

Starts with WhatsApp and leaves space for future channels and manual commitments.

Give your customer conversations a workflow.

Use DB1 Flow to answer faster, keep history visible and turn demand into organized action.